Policy and Privacy
This Privacy Statement explains the privacy practices of SASTRA PLUS and BCN — Best Content Network, including your choices regarding the collection, use, and disclosure of certain information, including your personal information, in connection with the BCN by SASTRA PLUS service.
Contacting Us
If you have any questions regarding your account or need assistance, please contact our customer support team through the official BCN — Best Content Network support channels or the official SASTRA PLUS website at sastraplus.com.
For questions specifically regarding this Privacy Statement or our collection and use of your personal information, cookies, or similar technologies, please contact us by email at info@sastraplus.com.
For your security and ours, we may need to verify your identity before processing certain requests or providing account-related assistance.
Collection of Information
To provide, maintain, and improve our services and content, SASTRA PLUS and BCN — Best Content Network may collect and store certain information about you, including:
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Information you provide to us: We may collect information you provide, such as your name, email address, contact details, and payment information. This information may be collected when you create or use an account, contact customer support, participate in surveys, or take part in promotions or other activities.
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Information we collect automatically: We may automatically collect certain information about how you use BCN — Best Content Network, as well as information about your devices and network. This may include:
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Your activity on the BCN service, such as titles you select, content you watch, and search queries.
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Your interactions with our emails, text messages, push notifications, and online communications.
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Details of your interactions with customer support, such as the date and time of contact, the reason for contacting us, and chat or communication records. Where permitted by applicable law, customer service calls may also be recorded.
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Device information, device IDs, IP addresses, and other unique identifiers associated with devices used to access BCN.
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Information collected through cookies, web beacons, pixels, and similar technologies.
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Information from other sources: We may receive information about you from third-party sources, such as service providers, payment providers, business partners, or internet service providers, where permitted by applicable law.
Use of Information
We use the information we collect to provide, analyze, improve, personalize, and secure our services and marketing activities. We may also use your information to manage referrals, process registrations, subscriptions, rentals and payments, and communicate with you about our services.
For example, we may use your information to:
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Determine your general geographic location to provide localized content and personalized recommendations for movies, TV shows, and other content that may be relevant to you. We may also use information about your internet service provider to help troubleshoot network-related issues and respond to support requests efficiently.
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Work with our partners to make the BCN — Best Content Network service available to users and provide information about BCN to potential users based on the relevant relationship with our partners.
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Protect our systems, prevent fraud, and help maintain the security of BCN accounts and user information.
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Prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and enforce our Terms of Use and other applicable policies.
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Analyze and understand how users interact with BCN, improve our services and user experience, enhance service performance, and improve content selection, recommendations, and delivery.
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Communicate with you about BCN by sending information about new features, available content, special offers, promotions, surveys, service updates, and operational matters such as password resets and account notifications. These communications may be sent through email, push notifications, text messages, or other available communication channels. You can manage your communication preferences through the available settings or options provided by BCN.
Disclosure of Information
We may disclose your information for certain purposes and to selected third parties, as described below:
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Third-Party Transactions: BCN — Best Content Network may work with third-party partners to provide certain services, content, products, applications, or payment options. When you interact with a third party through or in connection with BCN, we may share the personal information necessary to complete or support the relevant transaction or service.
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Third-Party Service Providers: We may engage third-party service providers to perform services on our behalf, such as processing monthly subscription and rental payments, delivering and hosting content, developing and maintaining the BCN service, analyzing data, providing marketing and communication support, processing transactions, and providing customer support. These service providers may have access to personal information only as necessary to perform their services and are expected to use it only for the purposes for which it was provided.
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Business Transfers: As SASTRA PLUS and BCN — Best Content Network continue to develop, we may engage in business transactions involving the sale, transfer, merger, acquisition, or restructuring of part or all of our business or assets. In such circumstances, personal information may be transferred as part of the transaction, subject to applicable laws and any commitments made under this Privacy Statement.
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Protection of BCN and Others: We may disclose account and other personal information when we believe it is reasonably necessary to comply with applicable laws, legal processes, or government requests; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of SASTRA PLUS, BCN — Best Content Network, our users, or others. This may include sharing information with companies, organizations, or authorities for fraud prevention, security, and risk management purposes.
Your Information and Right
You may request access to the personal information we hold about you and ask us to correct or update information that is inaccurate or out of date. You may also request that we delete your personal information, subject to applicable laws and any legitimate reasons we may have to retain it.
You may be able to access and update certain information through your BCN — Best Content Network account, including your contact information, payment information, and certain account-related information, such as your viewing activity. You must be signed in to your BCN account to access account-related settings and information.
We may decline or limit requests where permitted by applicable law, including requests that are unreasonable, impractical, technically disproportionate, or could create security or operational risks, such as fraudulent account or promotional activity.
We may retain certain information where required or permitted by applicable laws and regulations, or where necessary to honor your choices, process billing and maintain business records, resolve disputes, prevent fraud, or fulfill the purposes described in this Privacy Statement. When personal information is no longer required, we take reasonable measures to securely delete, destroy, or de-identify it.
Security
We use reasonable administrative, technical, physical, and managerial measures to protect your personal information against loss, theft, unauthorized access, use, disclosure, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risks associated with processing your personal information.
Children
You must be 18 years of age or older to subscribe to BCN — Best Content Network. In jurisdictions where the legal age of majority is higher than 18, you must meet the applicable age requirement to become a member.
Individuals under 18 may use BCN — Best Content Network only with the involvement, supervision, and approval of a parent or legal guardian.